Service policies

Welcome to Calyptra Vineyards & Winery. These Terms of Service establish the legal rights and obligations between you as a customer and Calyptra Vinos as a provider of products and services. By accessing and using our website and services, you agree to comply with these terms. Please read the following information carefully:

Use of the Website:

a) You agree to use our website and the services provided solely for lawful purposes and in accordance with these Terms of Service. b) You are responsible for maintaining the confidentiality of your account and any activity that occurs under it. c) You must not use our website in a fraudulent, defamatory, obscene or unlawful manner, or interfere with its normal operation.

Products and services:

a) Calyptra Vinos strives to provide accurate and up-to-date information about our products and services on the website. However, we cannot guarantee the accuracy or completeness of such information. b) We reserve the right to modify or discontinue any product or service at any time without prior notice. c) Prices and availability of products are subject to change without prior notice.

Purchase and Payment:

a) By making a purchase on our website, you agree to provide accurate and complete information about your order, including payment details. b) We reserve the right to reject any order in case of incorrect information or suspected fraud. c) The prices indicated on our website are in the specified currency and do not include taxes or shipping costs, unless otherwise indicated.

Shipping and Delivery:

a) Calyptra Vineyards & Winery will endeavor to process and ship orders within the timeframe indicated on our website. However, we cannot guarantee delivery times due to possible delays in transportation or customs. b) You are responsible for providing a valid and complete shipping address when placing your order. We are not responsible for shipments lost or returned due to incorrect or incomplete shipping information.

Intellectual Property Rights:

a) All content and materials on our website, including but not limited to logos, images, text and designs, are protected by intellectual property rights. b) You agree not to reproduce, distribute, modify, transmit, publish or use our content without our prior written consent.

Limitation of Liability:

a) Calyptra Vinos is not responsible for direct, indirect, incidental or consequential damages that may arise from the use or inability to use our products or services. b) We strive to provide accurate and quality information, but we cannot guarantee that our website will be error-free or that the products and services will meet your expectations.

Applicable Law:

These Terms of Service are governed by the laws of the applicable country or jurisdiction, without regard to conflicts of law principles.

By using our website and services, you agree to comply with these Terms of Service. If you have any questions or concerns, please do not hesitate to contact us through the contact information provided on our website.