Our shipping policy is designed to ensure safe and timely delivery of our products. Below are the terms and conditions related to shipping orders placed in our online store:

Shipping Areas:

Currently, we offer shipping to addresses within the national territory. Unfortunately, we do not provide international shipping at this time. Before placing your order, please ensure that the shipping address is within our shipping areas.

Order Processing:

a) Once your order is placed, our team will strive to process it within [2] business days. Please note that orders placed during weekends or holidays may experience a slight delay in processing. b) We will send you an email confirmation with your order details and tracking information once your order has been shipped.

Shipping Methods:

We work with reliable shipping companies to ensure safe and efficient delivery of your products. Available shipping methods may vary depending on your location and the size/content of your order.

Delivery Times:

a) We will do our best to deliver your order within the timeframes indicated during the checkout process. However, please note that delivery times are estimated and may be affected by various factors such as geographical location and weather conditions. Your order may take up to [5]business days to be delivered.

b) We are not responsible for delays caused by circumstances beyond our control, such as transportation issues, customs, or other unforeseen inconveniences.

Shipping Costs:

a) Shipping costs are calculated based on weight, package size and delivery location. These costs will be clearly detailed during the checkout process before you complete your order.

b) Additional charges such as taxes or customs duties may apply according to local regulations. These charges are the responsibility of the recipient and may vary depending on geographical location.

Shipping Address:

It is the customer’s responsibility to provide an accurate and complete shipping address when placing their order. We are not responsible for lost or returned shipments due to incorrect or incomplete shipping information. Please make sure to carefully verify the shipping address before confirming your order.

At Calyptra Vineyards & Winery we strive to provide you with reliable and efficient shipping service. If you have any additional questions about our shipping policy, please do not hesitate to contact our customer service team. We will be happy to help you in any way we can.